• Heating
    • Boiler Installation
    • Central Heating Installations
    • Boiler Upgrades
  • Heating Maintenance
    • Boiler Servicing
    • Central Heating Repairs
    • Power Flushing
  • Bathrooms
    • Our Showroom
    • Bathroom Furniture
    • Bathroom Installation
    • Wet Rooms
  • Plumbing
    • Emergency Installation
  • Electrics
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    • Blog / News
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The Which? Trusted Trader Complaints Policy and ADR Statement

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40+ Years Experience

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Which? Trusted Trader Statement

Are you considering a new boiler installation or perhaps looking to get a new bathroom installed or fitted? How about looking to hire an expert electrician? You may know what you need doing, but it can be difficult to find a company that is trusted and has your own best interests at heart.

Which Trusted Trader logo

With so much to take on board, Which? Trusted Traders is here to enable you to find reputable plumbing companies such as PJ Bryer t/a PJ Bryer Heating and Plumbing Services, to carry out any job you need. Each of the endorsed contractors on Which? Trusted Traders have been checked and verified by impartial assessors.

References are chosen at random from previous customers, as well as credit and admin checks being taken into consideration. So to save you time and energy sifting through directories, Which? Trusted Traders offers you a selection of reputable and trusted plumbers, bathroom fitters and electrician companies in Bristol.

Which? has been testing products and services since 1957. Now we’re doing the same for traders.

Like the Best Buy logo, the Which? Trusted trader logo is a sign of quality, helping consumers choose the right trader and giving good traders the recognition they deserve.

PJ Bryer Which? Trusted Trader Application

Everyone at  PJ Bryer t/a PJ Bryer Heating and Plumbing Services is delighted to have been awarded the Trusted Trader award by Which?

This is not an award handed out to any plumbing, bathroom or heating company. To ensure only the very best tradespeople are confirmed as providing a quality service to their customers the application process is very detailed and thorough.

The assessment process involved:

  • A preliminary credit check to validate the financial health and stability of a sole trader / business
  • Customer reference checks (chosen at random by the Which? Trusted Traders endorsement team to ensure a breadth of consumers are consulted)
  • A thorough examination of business and administrative procedures
  • A visit from a Which? Trusted Traders assessor and corresponding interview
  • The sole trader / business signing up to the Which? Trusted Traders code of conduct and terms and conditions

This means that in choosing  PJ Bryer t/a PJ Bryer Heating and Plumbing Services to install your boiler, heating system or new bathroom in Bristol, you are employing a financially solvent company, with great customer reviews and feedback that have been thoroughly vetted and have agreed to act in a manner befitting the high standards set by Which? This means that you can relax as you have the very best working for you.

Not Just Anyone Can Become Endorsed

Which? are not afraid to fail those who do not make the grade. Due to the high demands of the assessment, 1 in 4 traders do not pass. Only those who meet their high standards are credited with Which? Trusted trader status.

An extra benefit of using a Which? Trusted Traders is that they have Ombudsman Services on hand to offer extra peace of mind. Ombudsman Services provides independent dispute resolution to all Which? Trusted traders and their customers.

To find out more about the services offered by PJ Bryer call us on 01454 314980.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031.

Need a Quote?
Get in touch with us and we’d be happy to help

Request A Quote
Which Trusted Trader logo
Unit 2 Armstrong Way
Great Western Business Park
Yate, Bristol
BS37 5NG

Telephone 01454 314 980
Email mercedes@pjbryer.co.uk

  • Heating
    • Boiler Installation
    • Central Heating Installations
    • Boiler Upgrades
  • Heating Maintenance
    • Boiler Servicing
    • Central Heating Repairs
    • Power Flushing
  • Bathrooms
    • Our Showroom
    • Bathroom Furniture
    • Bathroom Installation
    • Wet Rooms
  • Plumbing
    • Emergency Installation
  • Electrics
  • About
    • Blog / News
    • FAQs
    • Which? Trusted Trader
  • Contact
  • Vacancies

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